The RPC server is unavailable & The network path was not found

[daos]

Hope someone can help me and congrates on a great app 🙂

I have Lansweeper working ok on my LAN but I have another 3 sites that all connect via vpn. When the Client or Servers in the remote locations run LSClient.exe from their logon script they get one of these 2 errors:

009 26/07/2005 2:05:42 PM (NETWORKCLIENT) PC09.brisoff.local The RPC server is unavailable.
001 26/07/2005 2:05:57 PM (REGISTRY) PC10.brisoff.local The network path was not found.

This is happening on all components not just the ones I have listed.

We are running Win2k3 Standard & SQL2000, all clients are WinXPProSP2 and I have enabled the remote management exception in the windows firewall. I have also setup the LSService.exe to run as a service and it starts automatically.

As I stated previously all the clients on the LAN segment (192.198.0.0/24) work fine it is my other subnets that are having an issue (192.168.1.0/24, 192.168.2.0/24, ect)

Thanks

[Hemoco]

This is the same problem.
You are using WMI for these properties.
In a default configuration you should have had authorisation for this.

You can try to view in "computer management\services and applications\wmi control\root\security"
local administrators should have full control

[daos]

I can connect using the Admin Share C$ and to the remote registry on the effected computers. I am not too sure how to connect to a remote computer using WMI (maybe you can fill me in?) When I try to connect to the effected computers to get the Properties of My Computer Remotely I get an "accessed denied" error so I was wondering if this is the same problem. :w)

[Hemoco]

If you go to the server and log in with your administrative account and then try to connect to this clients (WMI, c$ or remote registry)
Does this work?

[daos]

Does anyone have any ideas on these errors? I am only getting them on a few clients and their setup is the same as all my other working clients?

VIDEOCONTROLLER Access is denied. 9/08/2005 9:02:43 AM
USBCONTROLLER Access is denied. 9/08/2005 9:02:43 AM
TERMINAL Access is denied. 9/08/2005 9:02:42 AM
TAPE Access is denied. 9/08/2005 9:02:42 AM
SOUND Access is denied. 9/08/2005 9:02:42 AM
SERIALPORT Access is denied. 9/08/2005 9:02:42 AM
SCSI Access is denied. 9/08/2005 9:02:42 AM
QUICKFIX Access is denied. 9/08/2005 9:02:42 AM
PROCESSOR Access is denied. 9/08/2005 9:02:42 AM
POTSMODEM Access is denied. 9/08/2005 9:02:42 AM
PORTCONNECTOR Access is denied. 9/08/2005 9:02:42 AM
PORTABLEBATTERY Access is denied. 9/08/2005 9:02:42 AM
POINTING Access is denied. 9/08/2005 9:02:42 AM
PCMCIA Access is denied. 9/08/2005 9:02:42 AM
PARALLELPORT Access is denied. 9/08/2005 9:02:42 AM
PAGEFILE Access is denied. 9/08/2005 9:02:42 AM
OSRECOVERY Access is denied. 9/08/2005 9:02:42 AM
ONBOARDDEVICE Access is denied. 9/08/2005 9:02:42 AM
NETWORKCLIENT Access is denied. 9/08/2005 9:02:42 AM
KEYBOARD Access is denied. 9/08/2005 9:02:42 AM
PROGRAMGROUP Access is denied. 9/08/2005 9:02:42 AM
INFRARED Access is denied. 9/08/2005 9:02:42 AM
IDECONTROLLER Access is denied. 9/08/2005 9:02:42 AM
EXTENSIONINFOACTION Access is denied. 9/08/2005 9:02:42 AM
ENVIRONMENT Access is denied. 9/08/2005 9:02:42 AM
DRIVERDEVICE Access is denied. 9/08/2005 9:02:42 AM
DISPLAYCONTRCONF Access is denied. 9/08/2005 9:02:42 AM
DISPLAYCONF Access is denied. 9/08/2005 9:02:42 AM
DISKPARTITION Access is denied. 9/08/2005 9:02:42 AM
CODEC Access is denied. 9/08/2005 9:02:42 AM

I have round 55 clients and there is 5 with these error, all other are perfect.

Thanks
🙂

[daos]

Thanks for the help, I think I have it figured out now. To get rid of the error "The RPC Server is Unavailable" i disabled the Windows Firewall completely and this seems to have fixed the problem.

On another matter, I have about 5 random computers that are saying "Access is Denied". I think this is a problem with the computer accounts maybe, because if I try and run the GP RSoP I get an access denied error. Has anyone come accross this error with Lansweeper before?

Thanks again for the help Smikkel :lol

[Hemoco]

I think that the problem is that your clients aren't registered in dns.
Can you try the new version of lansweeper, this version scans on ipaddress instead of fqdn

[daos]

Just wondering if anyone can help with my issue? I only need to get Lansweeper working in my remote sites that connect via VPN, all my local clients work ok.

Thanks 🙂

[daos]

Yes all clients log into the domain. All the remote sites have a local domain controller that they log into, and our PDB is in the H/O around 1000km away.

[Hemoco]

Are these users logged in to the domain or locally? (or with cashed credentials?)

You have to be logged in to the domain for lsclient.exe to work