update Active directory user OU overview

[oryzon]

Hi,

I was checking the screen "Active directory user OU overview", and I found that lansweeper is showing several users that are not anymore there.

So, I think that lansweeper is not updating the changes I do on AD (at least, the user's movements between OU's), and I don't know why.

Thank you for your help.

[Jono]

I also have a question about users in LS from AD.

I have 84 users in the main users OU in LS, but the OU in AD shows 99. I thought that maybe only users that log into computers were imported into LS, but there are a couple that have "zero items found" under "Computers logged onto" on the LS user details page.

Is there a way to get the remaining 15 users in AD to import into LS?

Thanks,
Jono

[Hemoco]

Jono wrote:
I have 84 users in the main users OU in LS, but the OU in AD shows 99. I thought that maybe only users that log into computers were imported into LS, but there are a couple that have "zero items found" under "Computers logged onto" on the LS user details page.

Lansweeper only pulls information of users that are found to be logged onto a computer during a scan. The fact that you see a user without any logon records may be due to the fact that the computer he logged onto has since been removed from AD.

[Jono]

Lansweeper wrote:
Lansweeper only pulls information of users that are found to be logged onto a computer during a scan.

Are there any plans to change this to include all users in selected OUs, regardless of whether or not they've been seen to log into a computer? I use "user actions" to reset passwords, check password expirations, etc. Some of our users are remote and so they wouldn't be seen by LS. Of course I can go directly to AD, but it's very convenient to use LS for this.

Thanks,
Jono

[Hemoco]

Jono wrote:

Lansweeper wrote:
Lansweeper only pulls information of users that are found to be logged onto a computer during a scan.

Are there any plans to change this to include all users in selected OUs, regardless of whether or not they've been seen to log into a computer?

We may include this as an optional feature in one of our future updates.

[Hemoco]

Cleanup actions are performed when the Lansweeper service is started and subsequently every 24 hours.
If you wish to see the changes immediately, try restarting your service.

[oryzon]

Thank you.

But when it's gonna happens that "refresh"? At the next programmed scan?

[Hemoco]

Lansweeper does not delete any scanned information unless instructed to do so.
Please have a look at your configuration console under Scanning Servers/Your Server/Options.

You can enable one or both of these options:

Remove active directory users not found in active directory.
Remove active directory users disabled in active directory.

You may also be interested in:

Refresh active directory user details.