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Rboynton
Engaged Sweeper
I cannot get the screen capture program to work on systems with Windows 7. Is this a known issue? when the application runs, nothing ever comes up.
14 REPLIES 14
Hemoco
Lansweeper Alumni
Rboynton wrote:
Is there something unique to Windows 7 that would prohibit this working?

No, it should work or you should get an error message.
In the white bar below there are status texts, could you see the last one displayed?
Rboynton
Engaged Sweeper
Yes, 2.1.0.8 is the version we're using
Hemoco
Lansweeper Alumni
Could you check if you have the latest version : 2.1.0.8
Rboynton
Engaged Sweeper
Nothing. The little "working" animation (rotating circle) fires off, then the screen grab dialog returns back to where it started.
Hemoco
Lansweeper Alumni
Do you get any error or timeout?