Access is denied, please check your credentials.

[GaraMelek]

Team 🙂 

First of all i am new user of this software , and this is totally not worked solution for windows machines 

1. Agentless not working - you youtube chanel useless , knowledgebase - useless , forum useless . I understand that this is windows issue with wmi , but totally no solution from your side )  Will be nice if someone help "new users" to understand how this software fix and work )

2. Deployment not working - you youtube chanel useless , knowledgebase - useless , forum useless . As i understand ( maybe wrong )  it also use wmi 

3. Manually install lsagent is ok , plus minus several hour depend on computer resources for installing net4.8 .

Need really few working solution and step by step guide for 

1. deploy by gpo lsagent 10000 assets

2. fix wmi 

[DonMario73]

Hi, the following guide may help to troubleshoot wmi related issues:

https://learn.microsoft.com/en-us/troubleshoot/windows-server/system-management-components/scenario-...

The you can try to google for the WMI specific error message  

Hope this helps

[GaraMelek]

So , this is not documented, after detailed analysis i found some solution about fixing WMI :

1. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole\AppCompat  create dword RequireIntegrityActivationAuthenticationLevel = 1

2. create user and set next priviledge distribute DCOM USERS

3. WMI - Properties / Security /Security button - add newly created user ( set all permisiions to allow , maybe here i m wrong ) , then press Advanced button select user select EDIT , change Applies to "names and subnamespaces " permissions to ALL select -ok -ok -ok close 

4. Get-WmiObject -query "SELECT * FROM Win32_OperatingSystem" -ComputerName 10.50.56.42 -Credential root

SystemDirectory : C:\Windows\system32
Organization :
BuildNumber : 19045
RegisteredUser : admin
SerialNumber : 00329-00000-00003-AA379
Version : 10.0.19045

Explain me how to deploy work , do you have detailed instruction how to install clients with deploy menu ?

[Obi_1_Cinobi]

Hello there!

For more information on deployments and how to create packages, you can refer to this section of the knowledgebase: https://community.lansweeper.com/t5/deploying-software-other-changes/tkb-p/kb_deploying-software-and...

If you need more assistance, our technical support team will be more than happy to help: https://www.lansweeper.com/contact/contact-support/

[Obi_1_Cinobi]

Hello there!

We understand that getting started with Lansweeper can be a bit challenging, and we’re here to help! Let’s first address the issue with agentless scanning, as resolving this will ensure a smooth deployment process as well. 

When scanning Windows computers without a scanning agent, you may, at some point, encounter machines that return "access denied" scanning errors. These errors are usually caused by your scanning credential lacking administrative privileges on the client machine but can be caused by incorrect DCOM or other settings as well.

This KB article will walk you through the steps to resolve the issue: https://community.lansweeper.com/t5/sites/wmi-access-is-denied-0x80070005/ta-p/72127

If you need more assistance, our technical support team will be more than happy to help: https://www.lansweeper.com/contact/contact-support/