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twirtz
Engaged Sweeper

I am trying to install LSAgent on a remote computer not connected to our domain.  I am trying to install from another program that connects directly to their console which allow me access to command prompt and Powershell.

 

I copy the LSAgent file to their computer,  browse to the directory  the exe is in using Powershell  and then run the following command:

LsAgent-windows.exe --server --port 9524 --agentkey ca5a9901-79a4-4e31-b0d1-15be4679a36b --mode unattended

It then comes back with an error:

 

LsAgent-windows.exe --server  --port 9524 --agentkey ca5a9901-79a4-4e31-b0d1-15be4679a36b --mode unattended
PS C:\users\tim> L

>>
PS C:\users\tim>LsAgent-windows.exe --server  --port 9524 --agentkey ca5a9901-79a4-4e31-b0d1-

15be4679a36b --mode unattended

>>

LsAgent-windows.exe : The term 'LsAgent-windows.exe' is not recognized as the 

name of a cmdlet, function, script file, or operable program. Check the 

spelling of the name, or if a path was included, verify that the path is 

correct and try again.

At line:2 char:1

+ LsAgent-windows.exe --server  --port 9524 --agentkey ca5a9901-79a4-4e ...

+ ~~~~~~~~~~~~~~~~~~~

    + CategoryInfo          : ObjectNotFound: (LsAgent-windows.exe:String) [], 

    CommandNotFoundException

    + FullyQualifiedErrorId : CommandNotFoundException

Any suggestions?

 

3 REPLIES 3
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We would recommend getting in touch with our support team: https://www.lansweeper.com/contact/contact-support/

Unfortunatley, clicking on link will not allow me to create a new case.  It just comes up to a blank page.

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

We will alert the person who is responsible for the case portal.

Meanwhile, you can still create a case by sending an email to support@lansweeper.com