‎12-19-2015 02:18 AM
Solved! Go to Solution.
‎01-11-2016 10:12 PM
‎09-12-2019 09:54 PM
‎08-08-2019 02:46 PM
‎08-07-2019 10:01 AM
‎08-05-2019 04:59 AM
There are two registry values for this, a "serial" and a "numeric serial". Most manufacturers store the full serial in the "serial" field, but for some Acer models the full serial is a combination of the "serial" and "numeric serial" values. If an affected monitor model is reported to us, we can hard code a fix so that Lansweeper uses a combination of the "serial" and "numeric serial" for that specific model. As we cannot test all monitors and therefore cannot confirm which models are affected, we have to rely on customers reporting the models to us.
‎01-11-2016 10:12 PM
‎01-05-2016 08:30 PM
‎12-28-2015 09:47 PM
‎12-24-2015 02:39 AM
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