Adding a title above ticket description field

[Antaiwan]

When a user selects new ticket I would like for the ticket description field to have a title above it that tells the user what that area is used for. Some do not understand that they can use it to further describe their problem.
Is there a way to change this in the api? If so how?

[Antaiwan]

It's fine if its required but there is nothing stating that the user should further describe the issue.
It would be nice to just put a title above it.
I believe the API would be the rout to go

[Esben_D]

What I would suggest if users are not using the description fields is to add a custom field to the ticket types that is required for the user to fill in. It is basically a reminder for your users to enter a description. You can find instructions on how to create ticket custom fields here: https://www.lansweeper.com/kb/185/creating-and-adding-custom-fields-to-ticket-types.html

Lastly, in newer Lansweeper releases, the description should already be required when creating a ticket in the web console.