After Upgrade to 5.3.0.12 website broke

[PeterJG]

After upgrade to 5.3.0.12 website getting "Object reference not set to an instance of an object." error and can't logon.. Copied older version of website and used setup for version 5.3.0.8 to upgrade website only. That resolved the issue and allowed me back in lansweeper while keeping all the other service files 5.3.0.12.


also the 5.3.0.12 setup LSPush version is still 6.0.0.1 not 6.0.0.2 like the changelog states. Verified by doing clean install on other pc and capturing files and comparing versions.

[PeterJG]

Daniel,

Weird but after installing 5.3.0.13 the LSPUSH is correct version.. and the website works once again on latest version correctly. Thank you.. wish I didn't waste whole day yesterday trying to fix this 🙂

Just weird thing.. about LSpush version reporting to server and server showing version mismatch.. see attachment

fixed by editing tsysConfig entry for LSPush version to 6.0.0.2

[Susan_A]

PeterG wrote:
Daniel,

Weird but after installing 5.3.0.13 the LSPUSH is correct version.. and the website works once again on latest version correctly. Thank you.. wish I didn't waste whole day yesterday trying to fix this 🙂

Just weird thing.. about LSpush version reporting to server and server showing version mismatch.. see attachment

fixed by editing tsysConfig entry for LSPush version to 6.0.0.2

We noticed this as well and will fix this in our next release. You can manually resolve the issue by updating the LatestLspushVersion value in tsysConfig to 6.0.0.2, as you've done.

[Daniel_B]

We could not reproduce the issue with LsPush. Lansweeper version 5.3.0.13 (and the version before as well) contains LsPush 6.0.0.2. It will be stored under Program Files (x86)\Lansweeper\Service\Client during the update installation.

In case you don't find the correct version in this folder on your Lansweeper server, could you write a mail to support@lansweeper.com with a link to this forum topic and a screenshot of the Details tab of the LsPush.exe properties.

[Susan_A · Accepted solution]

The new installer is on the download page now. Anyone seeing the "object reference" error, please update your Lansweeper installation by following these instructions.

We are unable to reproduce the LsPush issue so far, but will test further.

[Daniel_B]

This is a bug which already was fixed by our development. The fix will be included in Lansweeper version 5.3.0.13 which will be published soon on our download page. Please send a mail to support@lansweeper.com with a link to this forum topic and/or a screenshot in order to receive a hotfix.