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New Q&A Forum Board Now Available!

Hello Lansweeper Community! We’ve just added a brand new Q&A Forum Board to help you get quick answers to your technical questions!  This board is read-only and packed with common questions asked during our Open Office Hours sessions—answered directl...

Resolved! Syncing Azure AD Windows Devices

I am at my ropes end with trying to solve this problem with Lansweeper communicating with Azure AD Joined devices.Most of these devices are setup on our internal network or communicate back through a VPN, but I continually get an access denied error ...

Resolved! Assset (PC or Switch) does not refresh connected LAN port

We have a problem, where the connected port on the switch is not updating the asset name but both are scanned successfully Let me explain the scenario:- PC_1 is connected to Switch_1 Port C9- PC_1 is disconnected from Switch_1 Port C9 and reconnected...

Tobias88 by • Engaged Sweeper
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Resolved! Find the vulnerability report

Hello, I think I have both Lansweeper on a local server and on the cloud.  Our vulnerability reports are on the cloud based Lansweeper and I cannot access them, yet another technician, who has the same access as me, can access these reports when she ...

Resolved! Collect Lansweeper Audit Logs (e.g. Login events)

We would like to ingest Lansweeper internal audit logs (e.g. https://community.lansweeper.com/t5/reporting/track-lansweeper-classic-logins-and-setting-changes/ta-p/64414) in a SIEM. Which options do we have to retrieve the logs? a. Directly query the...

Charly by • Engaged Sweeper
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Resolved! Problems with Scanning Targets

Since we started using "Scanning Targets," information has only been extracted from some assets, giving an administrator credentials error. However, it can recover data from others (in the same domain) with these same credentials.