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Automatic Follow-Up for Tickets

francis-endace
Engaged Sweeper

‎05-13-2021 12:03 AM

I'm wondering if Lansweeper helpdesk has an auto follow-up feature for tickets. Subsequently, close tickets after say, 2 auto follow-ups.

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francis-endace
Engaged Sweeper

‎05-13-2021 12:06 AM

Francis Lee Mondia - Endace wrote:
I'm wondering if Lansweeper helpdesk has an auto follow-up feature for tickets. Subsequently, close tickets after say, 2 auto follow-ups.



Sorry, found the answer here:

https://www.lansweeper.com/forum/yaf_postst14722_Automatically-Close-tickets.aspx#post50275

I'll close this post. sorry.

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