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Edit Asset Relations in Lansweeper Cloud

Hi all,we would like to manage asset / ad user relationships through the cloud, but it's only possible to add and delete a relationship but not edit it.We can only do it from the on-prem.Is there a way or does it need to be implemented in the future?...

andre85 by Engaged Sweeper II
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Resolved! Import Template

Is there away to add asset types to the downlaod import template? I don't see Docking Stations in the assettype field column F. 

RichardS by Engaged Sweeper
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  • 2 replies
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Menus/icons to lowercase

Is there a way to "recapitalize" some of the menus and dialogues in the Lansweeper web page? Example below: helpdesk and knowledgebase are both lowercase, while the other menus are standard. 

Screenshot 2025-09-24 080557.png
GPZachJ by Engaged Sweeper II
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Update available but Auto-Update does not detect it

I have Auto-Update enabled on our on-prem server. Version 12.5.5.7 is out as of Sept 15th, but the update service is not detecting that a new version is out. Selecting to check for an update shows that no updates are available. The last auto-update t...

rinks by Champion Sweeper II
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  • 1 replies
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Assigning Locations in Lansweeper Cloud

Hello,I installed the Lansweeper IT Agent on some devices (Autopilot devices) and scanned them with the cloud version of Lansweeper. I also scanned some devices agentlessly in our on-premises environments (across a couple of different companies). Now...

Hamoon by Engaged Sweeper
  • 399 Views
  • 2 replies
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Lansweeper Hybrid Solutions

Hello!Would a hybrid on-prem with cloud solution work with this configuration:LS Core - VLAN, communicates with LS Cloud servicesLS Scan Server - General Network, direct outbound communication with CoreLS SQL Server - VLANLS Web Server - General Netw...

PatrickOrr by Engaged Sweeper II
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  • 5 replies
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