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aaguilera
Engaged Sweeper

Hello, I created a new radar in my local infrastructure and I lost access to different parts of the platform. Do you know what causes this behavior? I don't know what to do to regain my access.

2 REPLIES 2
aaguilera
Engaged Sweeper

Thank you

DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.