We’re currently experiencing a high volume of support requests, which may result in longer response times — Thank you for your patience and understanding.
Community FAQ
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
aaguilera
Engaged Sweeper

Hello, I created a new radar in my local infrastructure and I lost access to different parts of the platform. Do you know what causes this behavior? I don't know what to do to regain my access.

2 REPLIES 2
aaguilera
Engaged Sweeper

Thank you

DavidPK
Lansweeper Tech Support
Lansweeper Tech Support

Hello there! 

 

Our tech support team should be able to assist you with this.  Please open a ticket in our support portal.

 

Make sure to add screenshots and the GatherLogs output file so our SME's can start investigating the issue straight away. 

 

Using the GatherLogs tool.

General Discussions

Find answers to technical questions about Lansweeper.

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now