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‎07-26-2024 09:37 AM
Dear all,
We are working as a support for a customer who use Lansweeper to discover assets, which get then imported into Jira Data Center Asset management.
Actually the global process works ok, but we have a wierd issue which we do not know how to solve.
It happen that we have some kind of duplicated records imported.
The reason for that is , depending on the way lansweeper discover assest like HOST, sometime it use the MAC adress as unique ID , sometime it is using the IP, and sometime someting else.
So we gets some cases if we rely of Lansweeeper unique key field that multiple records gets same key, so duplicated which in act are not.
Is tehre a way in landsweeper to be 100% sure that records gets unique by a given key field we can use for our import to avoid duplicate entry in Jira Assets during automatique import ?
Thanks for help
regards
‎07-29-2024 02:12 PM
Dear,
There are two indicators that you could use for this: asset.assetKey and asset.assetUnique. Both fields are available through reports and through the API.
asset.assetKey is the unique identifier used by the application. You can also see this in the URL when going to the asset page. asset.assetUnique is used by the scanning logic and is used to check during scanning if a new scanned asset already exists. This determines if a new asset will be created during a scan or if a new one should be created. This is also explained in the article below.
How Lansweeper uniquely identifies assets - Lansweeper
‎07-31-2024 09:20 AM
Hello @FrankSc , thanks for your feedback.
Actually we are facing things where we get during the scan some duplicate records based on different MACHINE because a new ID is generate for 2 same machine info dependending on its location if it is a Work group machine or same machine on a diferent domain
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