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Remote Control refresh

We keep having to hit refresh when we use remote control. It is an annoyance that my techs complain about all the time. We tried changing the refresh rate and downloaded the latest version of lsremote.exe (6.0.0xxx)We just upgraded to 7.0 and were ho...

agibson95 by • Engaged Sweeper
  • 3369 Views
  • 1 replies
  • 1 kudos

Resolved! Lansweeper LSAgent Cloud Relay Service

I've turned on Cloud Relay service in my Lansweeper and gotten the Auth Key and I'm attempting to test it on a remote machine (remote from the Lansweeper network, Windows 10, .NET 4.8). I'm getting the following error in the log (I see that it's sta...

zblack by • Engaged Sweeper III
  • 8765 Views
  • 2 replies
  • 0 kudos

Is there a way to auto-copy DNS name to AssetName?

I want to know if there a way to automatically copy the DNS name of an asset to its AssetName field? We have hundreds of Teradici zero clients whose LS assets do not pull the right information for their AssetName. We have the field locked against sca...

wjgardner by • Engaged Sweeper
  • 4553 Views
  • 2 replies
  • 0 kudos

Editing default email report message

Hi, my first post here. I started using email reports functionality, and I noticed that on the message that ls sends there's default text: "This message was automatically sent by the Lansweeper alert reporting engine. Replies to this address are not ...

DarthKin by • Engaged Sweeper
  • 3796 Views
  • 1 replies
  • 1 kudos

Asset Disk History

I just pulled a drive on a system a week ago but I don't see anything in the history about the drive being removed or the previous info. Now that a new scan shows that there is no drive I can't seem to pull up any information about this drive.

cwest by • Engaged Sweeper II
  • 3524 Views
  • 1 replies
  • 0 kudos

Run outside of our domain?

Our organization acquires new companies and integrate them into our domain, but prior to full integration (or before beginning integration in fact) we would like to get an inventory of hardware and software. We would like to use Lansweeper for that...

pryan67 by • Champion Sweeper II
  • 17354 Views
  • 11 replies
  • 0 kudos