duplicate computers

[ratiopharm]

I am seeing duplicate PC's in my reports and in my console

[Hemoco]

I would first suggest to upgrade to 3.5.1 (download the update package for this, not the installer)
This way you won't loose any data.

If this doesn't solve the problem we can make a special test-build

[ratiopharm]

not sure but I see it more and more often. I'm trying to track the progress of a software upgrade and the reports are inaccurate. can't resally say if I look at other reports so closely before. what is the impact and or procedure to start from scratch ?? do I lose historical data ?? please advise

[Hemoco]

You seem to be the first one with this behaviour.
When did this problem started?

[ratiopharm]

not really , does 3.5.1 solve this ??

[Hemoco · Accepted solution]

Could you please upgrade to the latest version (3.5.1 to see if it solves the problem)

[ratiopharm]

yes

[ratiopharm]

3.5.0.0

[Hemoco]

which is the version of your lansweeper service?

[ratiopharm]

Just to add to this. I have duplicates for the Unauthoriized admin report with the same user appears more than once as an admin for the same machine

[ratiopharm]

Yes duplicates exists of that PC and others , the scan times are from the same day

CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3