Hi!I've got quite surprising for me issue at hand.There are three assets, let's name it 1 (id=214021), 2 (id=50030) and 3 (id=69607). Asset 1 with old MAC was replaced by another device, with MAC address a0:bd:1d:82:16:c0.When I'm trying to put that ...
Migrated from windows 10 to w2022 server, hashing encryption failed at first but that was resolved by just re-entering all credentials. But now website images are not showing up, how can I fix this? I was able to see the images of the helpdesk within...
Good morning! Currently we are having an issue where our cloud instance doesn't seem to be communicating with our on-prem one, is there a way to make it so that it does?For some background we have a scan server set up + LS agent installed on endpoint...
Hi there, I would like to know how long it takes for Lansweeper Web to synchronize with Lansweeper on-premise?
I have found all the helpdesk attachments stored in the <Program Files (x86)\Lansweeper\Website\helpdesk\files> directory.I have also been able to identify which file is related to each ticket using the following SQL query and checking the UID. It ev...
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