We added another ticket state for "Over 10 Days" and want to mark the ticket state on tickets once they have been in the system for over 10 days. If possible, we would like to do this automatically. I know you can do this for incoming tickets, but I ...
Hello all,Got an email today stating with our plan of over 2000 assets, we are receiving a complimentary product key for Cloudockit. I was not able to find any information on this through a forum search. Does anyone have insight on what exactly this ...
Hello fellow Lansweeper Sweepers.I am seeing an issue with scanning on some servers. The Scan Issue shows as "Issue Provider Load Failure"Has anyone else seen this issue? If so, is there an easy fix?ThanksDave
I know this is general, but does anyone else use Lansweeper for M&A work? I work for a company in their Mergers and Acquisitions division. We have started to use Lansweeper to get a quick snapshot of the new IT infrastructure that is acquired. I am j...
I think the Assets Cleanup in the new version is not correct running.I have Permanently delete assets not seen 90 days but I see this assets as not active... the assets was don´t deleted!I see after 90 days my assets for NON-Active, but normally a...
On the asset list, in a page for a windows there is a field for AD Location.On the cloud version I need to filter by AD Location, then bulk update location and IP location to match the AD Location.I can filter by IP Location or just location, I don’t...
I have followed the steps linked in the Knowledge Base for setting up a Microsoft Cloud Services Application for Sending Helpdesk and email AlertsHowever, I continue to receive this error The E-mail server has not been configured correctly: Http call...
hi everyone,I tried to get a list of all the software installed on 2 different OUs (something similar to the general software tab where I can see a list of all the software and the total number of devices). did anyone else got something similar or he...
