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ratiopharm
Engaged Sweeper
I am seeing duplicate PC's in my reports and in my console
1 ACCEPTED SOLUTION
Hemoco
Lansweeper Alumni
Could you please upgrade to the latest version (3.5.1 to see if it solves the problem)

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25 REPLIES 25
Hemoco
Lansweeper Alumni
ratiopharm wrote:
Yes duplicates exists of that PC and others , the scan times are from the same day

CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3
CA-W-3540 NAM NAM adm-admin 24/08/2009 SAP GUI 7.10 7.10 Compilation 3

When you look at the table, are the scans from the exact same time?
Hemoco
Lansweeper Alumni
Could you check if you have multiple records for this computer in table "tbloperatingsystem"
Please also check the lastscanned time.
ratiopharm
Engaged Sweeper
SELECT
dbo.tblComputers.Computername,
dbo.tblComputers.Domain,
dbo.tblComputers.Userdomain,
dbo.tblComputers.Username,
dbo.tblOperatingsystem.Description,
dbo.tblSoftware.Lastchanged,
dbo.tblSoftware.softwareName,
dbo.tblSoftware.softwareversion
FROM
dbo.tblComputers
INNER JOIN dbo.tblOperatingsystem ON (dbo.tblComputers.Computername = dbo.tblOperatingsystem.Computername)
INNER JOIN dbo.tblSoftware ON (dbo.tblComputers.Computername = dbo.tblSoftware.ComputerName)
WHERE
dbo.tblSoftware.softwareName LIKE '%sap gui%' AND
dbo.tblSoftware.softwareversion LIKE '%7.10 compilation 3%'


I believe the code was modified from a canned report
Hemoco
Lansweeper Alumni
Could you give the name (and maybe sql code) of one of these reports?
Were these reports build-in or did you create them?
ratiopharm
Engaged Sweeper
No I do not see it in tblComputers, most reports I run have at least one duplicate whether they are custom or default reports
Hemoco
Lansweeper Alumni
Could you please take a look in table "tblcomputers" if the computer is there only once?
On which screen/report do you see this?