Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 02:56 PM
I renewed my premium license today and restarted the service.
Now I have duplicate entries for some computers and with the software report of those computers are duplicate entries for some software.
Please advise what can be done to troubleshoot the issue?
Now I have duplicate entries for some computers and with the software report of those computers are duplicate entries for some software.
Please advise what can be done to troubleshoot the issue?
Solved! Go to Solution.
Labels:
- Labels:
-
General Discussion
1 ACCEPTED SOLUTION
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-30-2009 05:56 PM
Verify the following:
Your version of lansweeperservice.exe should be the latest version.
In your errorlog.txt file check for any database timeouts or errors.
Lstriggering the workstation should solve the problem (if no database errors or timeouts occur)
Your version of lansweeperservice.exe should be the latest version.
In your errorlog.txt file check for any database timeouts or errors.
Lstriggering the workstation should solve the problem (if no database errors or timeouts occur)
15 REPLIES 15
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 07:11 PM
One appears six times and another twice. If I open the gui console then I can only select one of each (not the other five/one).
Will try and post a screenshot of that too...
Will try and post a screenshot of that too...
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 06:15 PM
I would suggest to delete the affected computer and rescan it.
(This was only on one computer correct?)
(This was only on one computer correct?)
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 04:31 PM
Thanks for your quick reply 🙂
I've updated to 3.5.2 but the problem remains.
I've updated to 3.5.2 but the problem remains.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 04:13 PM
Could you please first upgrade to the latest version.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 03:16 PM
LansweeperService.exe = 3.5.1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-11-2009 03:01 PM
Could you please post your lansweeperservice.exe version.
