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Resolved! Auto update enabled but not detecting updates

HiIts been noticed that our LS classic install, despite having auto update enabled for some time and updating successfully, has stopped detecting that updates to LS classic are available:Availability         Last update check: 2025-08-07 11:17:02No u...

nateg by • Engaged Sweeper
  • 727 Views
  • 4 replies
  • 0 kudos

Resolved! edit custom field by own created report

Hi,I created a report where I list all clients which have a specific software installed. Now I want to mark all these clients and fill a custom field. Is there a possibility?In the common asset overview I have the option to manually mark specific ass...

nokatz by • Engaged Sweeper
  • 363 Views
  • 1 replies
  • 0 kudos

Error Creating Asset

Was adding new assets through the Cloud Site today and on the last monitor ran into the "Error creating asset" message when trying to save. Attempted to add a laptop and the same thing happens. Had another user attempt this and same issue, even after...

rinks by • Champion Sweeper II
  • 215 Views
  • 1 replies
  • 0 kudos

Exciting update from Licenseware!

The launch of Neo Insights brings powerful new intelligence capabilities to the software asset management space — and we’re proud that Lansweeper data plays a key role in powering it. This is exactly why we build integrations: to help customers turn ...

Casslloyd by • Lansweeper Employee
  • 237 Views
  • 0 replies
  • 1 kudos

Asset Group Issue

HiI turned on "Manage all custom asset data in your site" and since then my asset groups are not working. The asset groups that are created and new ones I create are not showing in the asset groups on the site. Also the asset groups that are showing,...

adsbrown by • Engaged Sweeper
  • 364 Views
  • 1 replies
  • 0 kudos