We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 

Topics in this forum

Lansweeper Cloud SSO - IdP-Initiated

New setup of Lansweeper Cloud. Configured SSO w/ Azure Entra. It works when logging in via the Lansweeper login page at us.lansweeper.com.It does not work when launching from Azure My Apps. The Setup Lansweeper SSO KB specifically states you'll get a...

COEN by Engaged Sweeper
  • 2565 Views
  • 6 replies
  • 0 kudos

List computer startup commands

Add the custom asset action:{actionpath}list_startup_commands.vbs {computer}then the content of "list_startup_commands.vbs" is:' List Computer Startup CommandsstrComputer = WScript.Arguments(0)Set objShell = CreateObject("Wscript.Shell")Set objWMISer...

drobertson by Engaged Sweeper III
  • 1927 Views
  • 2 replies
  • 1 kudos

Sort Ticket Type in User Dashboard

When a user creates a new ticket via the Dashboard, they can select the ticket type from a drop-down box.I can not figure out how this list is sorted, but it's not via htbltickettypes.tickettypeid, alphabetically or otherwise.Is there any way to get ...

Silent Ticket Closing

I was wondering if there is a possible feature on the helpdesk that allows agents to close out tickets silently so users on the ticket do not get emailed at all. If there is no feature for this is there a possible method or technique that can be done...

LeonZ by Engaged Sweeper
  • 459 Views
  • 2 replies
  • 1 kudos

lansweeper-it-agent on Linux not showing up in cloud

Hi,installed the debian repostory package lansweeper-repository_7.0.0_amd64.deb on 2 different machines. Afterwards I followed instuctions from https://community.lansweeper.com/t5/sites/install-it-agent-discovery/ta-p/67029#Linux with this line of co...

2026-01-14_14-43.png
ToddHB by Engaged Sweeper
  • 454 Views
  • 1 replies
  • 0 kudos

Get IP Locations List through API

Good day everyone,Looking for the possibility to get a list of IP Locations through API.Couldn't find any reference neither in the API documentation, neither in the public Postman collection.Is it possible and how?Thanks.

-gytis- by Engaged Sweeper
  • 302 Views
  • 1 replies
  • 0 kudos