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Find answers to technical questions about Lansweeper.

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Licence Renewal

Hi,Our Lansweeper licence renewal is due soon and I'm trying to get in contact with the sales team. I've tried the online form however I didn't receive a response and no one available to speak to when I called. Does anyone have an email address for t...

ITTech by • Engaged Sweeper
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! DNS Names showing as IP-X.X.X.ec2.Internal

Good morning.  Back in August 2023 we migrated our Lansweeper server to AWS.  Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal".  I for the life of me cannot figure out...

dlafleur by • Engaged Sweeper III
  • 1534 Views
  • 2 replies
  • 0 kudos

Lansweeper WebGUI and host server are lagging / slow

Hello guys,our Lansweeper is lagging every day between 12 and 13 o'clock. This is particularly noticeable if we want to search for assets or want to open the detail page of an asset. Also the Windows server on which Lansweeper runs can also only be u...

Obi-Wan by • Engaged Sweeper
  • 129 Views
  • 1 replies
  • 0 kudos

Resolved! Question About Solaris 11 Support in Lansweeper

Hello Mercedes. I am Jude, I'm based in the UK.   The question that I have involves Lansweeper for SPARC servers,  I see a lot of posts regarding Linux in the community and very little that contain any detail about Solaris 11 support, I guess Solaris...

judest by • Engaged Sweeper II
  • 846 Views
  • 3 replies
  • 0 kudos

Sign in Email

Is there a way to change the email I sign in with at https://community.lansweeper.com/ ? I want to use a different email address.And can email support@lansweeper.com to create cases as well ?Thanks.

Resolved! LSPush

Hello,Is the transmission to the Lansweeper server via LSPush encrypted? If so, can you provide any details on how that is accomplished. We would like to implement LSPush on our servers that can't be scanned traditionally but have some concerns ove...

Resolved! LS on-prem asset filtering options

Hi, Im wondering, is there a guide on how to to advance filtering on LS on-prem.For example:I have a column with these potential values: engineering, structural engineering, design engineering, part engineering.I want to filter just engineering, but ...

CCal by • Engaged Sweeper II
  • 1124 Views
  • 6 replies
  • 0 kudos

Workstations not showing in Default LsAgent group

Has anyone else experienced issues prioritizing LsAgent scans over agentless scanning? We've disabled agentless scanning and ensured that LsAgents on workstations are up-to-date, yet some of these workstations are not appearing in the Default LsAgent...

alexg1 by • Engaged Sweeper
  • 158 Views
  • 1 replies
  • 0 kudos