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marck1024
Engaged Sweeper III
Found this in the 8.1.100.8 change log.

Exporting data through the Lansweeper web console is now no longer possible when using a trial license, a freeware license that has exceeded its asset limit or a blocked license

That's a little customer hostile, isn't it?
5 REPLIES 5
glaucon4242
Engaged Sweeper
Support gave us a temp key that fixed our free version. They also said, "Our DEV team is indeed still working on the export issue in Freeware version." 1/8/21
Xcaper
Engaged Sweeper
Same issue here, free copy stopped exporting, uninstalled it, reinstall, no change. Even requested a new key and did a full new install, and still Unable to export - this is on version 8.1.120.4
Hopefully someone/LS can offer a fix.
glaucon4242
Engaged Sweeper
We got this too but upgrading didn't fix it. We are requesting a new freeware key from support, hopefully that'll fix us
marck1024
Engaged Sweeper III
It's not a bug. There are several cases in which they implemented deliberate blocking of exporting. When they did that, they accidentally blocked it completely in freeware installations. That's the bug that was fixed.
Hendrik_VE
Champion Sweeper III
No, apparently it's a bug 😉
Solved in 8.1.120.3:
Fixed: LAN-7813 Lansweeper freeware installations that have not reached their asset limit are prevented from exporting report results, which should not be the case

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