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‎12-16-2020 02:17 PM
Found this in the 8.1.100.8 change log.
Exporting data through the Lansweeper web console is now no longer possible when using a trial license, a freeware license that has exceeded its asset limit or a blocked license
That's a little customer hostile, isn't it?
Exporting data through the Lansweeper web console is now no longer possible when using a trial license, a freeware license that has exceeded its asset limit or a blocked license
That's a little customer hostile, isn't it?
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‎01-11-2021 10:46 PM
Support gave us a temp key that fixed our free version. They also said, "Our DEV team is indeed still working on the export issue in Freeware version." 1/8/21

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‎01-08-2021 03:54 PM
Same issue here, free copy stopped exporting, uninstalled it, reinstall, no change. Even requested a new key and did a full new install, and still Unable to export - this is on version 8.1.120.4
Hopefully someone/LS can offer a fix.
Hopefully someone/LS can offer a fix.

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‎01-07-2021 04:31 PM
We got this too but upgrading didn't fix it. We are requesting a new freeware key from support, hopefully that'll fix us

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‎12-18-2020 02:25 PM
It's not a bug. There are several cases in which they implemented deliberate blocking of exporting. When they did that, they accidentally blocked it completely in freeware installations. That's the bug that was fixed.

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‎12-18-2020 02:22 PM
No, apparently it's a bug 😉
Solved in 8.1.120.3:
Fixed: LAN-7813 Lansweeper freeware installations that have not reached their asset limit are prevented from exporting report results, which should not be the case
Solved in 8.1.120.3:
Fixed: LAN-7813 Lansweeper freeware installations that have not reached their asset limit are prevented from exporting report results, which should not be the case
