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phalore
Engaged Sweeper
Is there a way that I can add a button to the submit a ticket interface that the user can click on it and it takes a screen shot of the desktop that can be inserted into the ticket?
1 REPLY 1
Karel_DS
Champion Sweeper III
This is not possible since the website is forbidden to access anything on the user's computer, unless you've added a plugin or extension specifically for this job. It is however possible (for web browsers which are up to date) to take a printscreen and paste it immediately to the text editor (Ctrl + v). You can also make a snippit with Windows' Snipping Tool (Windows 7 and up) or any other similar tool found online and immediately paste that to the editor.

Not as pretty as a button, but this for example should do the trick:
  • Windows button + d to go to the desktop
  • Printscreen
  • Windows button + d to open all windows again
  • Select the editor
  • Press Ctrl + p to paste the screenshot