Helpdesk tabs always regenarated

[hanslepire]

Hello,

This is a really anoying point. In the helpdesk part, you have tabs, I mean "All tickets", "Unasigned" and etc.
Why sometimes, all of the selected sheet is resetting ?
Sometimes I got 4 times same tabs and sometimes my selected tabs are deleted to show me I think default view tabs.
I precise that in the meantime, the server does not have rebooted.

Is it a problem from Lansweeper or the browser ?

Can we setup default view tabs for helpdesk ?

Thank for help
Best regards

[rader]

Thank you Carla. This answered my question.

Now to finish the purchasing module I've figured out.

[Carla_Aldworth]

If you update the Ticket filters you can save these and rename the tabs. I have a customised first tab and last tab, the tab filters were updated, saved and renamed and these always open. Is that possibly what you're referring to?

[stingray240cs]

It would be nice if we could hard set these tabs. I noticed there were no replies after a month. Is this not an issue for other users? Have you given up and it is what it is? Has anyone found a fix for this?