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Help Desk NEWS Section - Add Web Widgets to IT News

Dear Lansweeper Dev Team and End Users,Looking for a way to add Widgets to display IT related WEB Sites to the Built In New Section. It would be great if we could add WEB Sites that display IT related WEB Sites so Help Desk Users could see a combinat...

bruggles by • Engaged Sweeper
  • 2794 Views
  • 1 replies
  • 0 kudos

Help Desk Workflow

Are ticket dispatching rules only set for new tickets only, or should they also work for replies sent to existing tickets. I can only seem to get them to work for New tickets.I am trying to make a workflow for approving tickets. So far this is what I...

adamsuth by • Engaged Sweeper
  • 25207 Views
  • 10 replies
  • 6 kudos

question about setting rights

I can't find a way to create a group with the following rights:- consult all assets- edit and add devices individually- import devices- consult reports but not edit them- can't edit scanning targets (scanning them is ok)- can't edit configurationbonu...

B_L_ by • Engaged Sweeper III
  • 1573 Views
  • 0 replies
  • 1 kudos

How to stop deployments ?

I have start install deployments to my environment but it was a mistake. Is there way to stop that deployments one time is running ?In my case it was Adobe for all computers...

Martins by • Engaged Sweeper II
  • 10558 Views
  • 5 replies
  • 1 kudos

Resolved! Monitor Information with assetname

Hello community,i would like to have a list with all Desktops and the names of all connected monitors.The build in report lists Monitor Model or manufacturer but not the names we gave them (from an internal inventory list).Is this possible?I found th...

pskup by • Engaged Sweeper III
  • 11782 Views
  • 6 replies
  • 0 kudos

Cloud relay sync trigger/logs

Is there any way to force a manual cloud relay sync from our lansweeper server? Also is there any form of server-side logging on the cloud relay sync to show the requests being made and data recieved?

DunkG by • Engaged Sweeper
  • 1870 Views
  • 0 replies
  • 0 kudos

Lansweeper Encryption

I can't seem to find what type of encryption that Lansweeper uses to transmit is scan results to the server using the LsAgent. I am looking for both times it sends scan results. 1. When sending the results to the collection server directly and 2. W...

ahultgren by • Engaged Sweeper
  • 3185 Views
  • 1 replies
  • 0 kudos