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Tdewar2
Engaged Sweeper
The HP Serial number link is broken, does anyone have the correct link to fix it?

I Had:
http://h10025.www1.hp.com/ewfrf/wc/weResults?tmp_weCountry=us&tmp_weSerial={assettag}&tmp_weProduct={systemsku}&lc=en&cc=us

I found in here and tried:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/action.process/public/kb/search/?javax.portlet.action=true&javax.portlet.sync=c976365085d9a0536a2e338142a15c01&javax.portlet.tpst=867000c4cf25636cc859bfdeb053ce01&javax.portlet.prp_867000c4cf25636cc859bfdeb053ce01=wsrp-interactionState%3D_serialNumber%253D{assettag}%257C_productNumber%253D{systemsku}%257C_op%253Dserial&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&sp4ts.oid=4091412&sp4ts.pn={systemsku}&sp4ts.sn={assettag}

All links bring me to here with no lookup:
https://support.hp.com/us-en

I was hoping someone has the correct link.
Thanks!
2 REPLIES 2
phollo
Engaged Sweeper
For HPE:

https://support.hpe.com/hpsc/wc/public/find?rows%5B0%5D.item.countryCode=US&submitButton=Submit&rows%5B0%5D.item.serialNumber={assettag}


For Hewlett-Packard (HP):

https://support.hp.com/us-en/warrantyresult?sku={systemsku}&serialNo={assettag}&multiWarranty=true
Rudo
Engaged Sweeper II
Hi

Found your post 1st looking for the same link so here is what I found if someone else is looking for the same:

Vendor: Hewlett-Packard
Link:
https://support.hp.com/za-en/products/identify?q={assettag}&filter=&origin=pdp


*Note: Vendor needs to match the "Vendor" text in the asset's info page.

Same link doesn't work for "HPE" vendor.

Cheers