I cannot install

[Mikeo]

it is asking me for a trial key which I did not receive and it won't let me contact support. This product and company are already beyond frustrating

[Mikeo]

Your website at no point in time mentions you have to go through a convoluted process. You sign up and install for free trial then you are sent to a download link. Then once you download and try install you are stuck and unable to install. Because nowhere was it indicated you need to email sales as an additional and inconvenient step.

This company is bad would never use your products and will certainly recommend everyone I know to stay away.

[Obi_1_Cinobi]

Hello there!

We understand that you have experienced some challenges obtaining the trial key. Our sales team is here to assist you. More information on trialing Lansweeper on-prem can be found here: https://community.lansweeper.com/t5/installation/trialling-lansweeper/ta-p/72708#onprem

We realize that it can be frustrating to experience difficulties during the installation process, and we apologize for any inconvenience this may have caused. Please know that we are committed to providing the best possible support to our customers, and our support team is always available to help you with any technical inquiries you may have.

We appreciate your patience and understanding, and we look forward to resolving any issues you may be experiencing.

[Obi_1_Cinobi]

Hello there!

If you require any assistance, we kindly suggest reaching out to our support team via email at support@lansweeper.com.

Also, to obtain a trial key, we would recommend getting in touch with our sales team by visiting https://www.lansweeper.com/contact/contact-sales/.

We appreciate your interest in our product and look forward to assisting you in any way we can.