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‎11-28-2023 07:45 AM
After upgrading LanSweeper to version 11.1.3.0 the knowledgebase no longer works. All the categories I created are there with the number of articles are shown on the left but if I select a category it says there are no articles yet. I also get the following error if I try create a new article. "Object reference not set to an instance of an object". I also get the following error if I select the helpdesk tab -"An error occurred while getting the data from the database"
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‎11-28-2023 08:32 AM
I managed to get it going. I downloaded and ran the .net repair tool, stopped and started the Lansweeper and IIS services and it started working.
