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Engaged Sweeper
We have a multiscanning environment with 6 servers in total. Last week we upgraded all of them to v8.x. Since then, occassionaly, some of them are listed as Unavailable in the Scanning status list. After some seconds, they turn back to normal. During this Unavailable period, we checked the lansweeper service and it keeps running. I'm wondering, since NPCAP is installed on all of them, if this is the reason for this status. I'm telling that maybe this status is kind of fake. Our network environment is very high secured, with many firewalls and even Darktrace. Perhaps NPCAP is not permittable. Is there a folder that i can check for log files? Should i disable Radar for a few days?

ps. I'm a corporate user.
Lansweeper Tech Support
Lansweeper Tech Support

I would recommend dropping an email to Our technical support team will be happy to assist you with further support regarding your inquiry.