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pryan67
Champion Sweeper II

We are having an issue with some assets which are known to be offline listing as "last successful scan date" being the most recent scan, even though the last scans have failed:

 

pryan67_0-1671455835261.png

 

This particular example is a VM, using DHCP, and is known to be off.   Any thoughts?  This is skewing some of our metrics.

 

 

3 REPLIES 3
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

If this is a Windows asset, the Scan Time tab could provide you more insights as to which scanning target updated the scan time.

Obi_1_Cinobi_0-1671461358014.png

 

pryan67
Champion Sweeper II

Hmmm...ok...thank you...according to that, it looks like "HyperV" was the latest scan that it saw...but it shouldn't see it as successful, should it?

 

pryan67_0-1671470321677.png

 

Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

For detailed troubleshooting, please contact our tech support team: https://www.lansweeper.com/contact-support/

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