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Configure Lansweeper to Scan USB-connected UPS

Is it possible to configure Lansweeper to scan a PC and get information from the USB connected UPS?Currently we can see the "APC UPS" under the USB devices but it does not register anything more than that. I would like Lansweeper to register it as an...

WilsonTech by • Engaged Sweeper II
  • 5363 Views
  • 4 replies
  • 0 kudos

testconnection.exe

I am looking for testconnection.exe and unable to find it.  Is it no longer included with the (new) Network Discovery?

mem16421 by • Engaged Sweeper II
  • 417 Views
  • 1 replies
  • 0 kudos

Horizontal Scrolling the Console on Mac

We recently upgraded our classic installation to 12.3.3. One of our team uses a Mac and was unable to get the horizontal scroll bar to appear on the Assets page. I cannot confirm, as I don't have a Mac. Is this our ignorance or is it an issue? Any hi...

BethRich by • Engaged Sweeper II
  • 573 Views
  • 2 replies
  • 0 kudos

New Reboot & Review about Testing Tools

Last fall one of the testing features was removed, which caused some confusion. The solution was still there and I wrote a microlearning on it. Head on over to the Reboot&Review to learn more, and please let me know if you have any questions.Keep an ...

Tim_N by • Lansweeper Employee
  • 1333 Views
  • 0 replies
  • 1 kudos

IT Agent installation using Intune

I have an open case regarding this, but want to see if anyone else has had success with installing IT Agent via an Intune package? We currently have LsAgent that was installed to our remote users with an Intune package, however we can't seem to get i...

rinks by • Champion Sweeper II
  • 899 Views
  • 1 replies
  • 0 kudos

Resolved! Lansweeper API for Assets

Hello,when can we expect Lansweeper API for Assets (not Helpdesk only)?And what is this documentation referred to? Knowledgebase - API v2 

Lenven by • Engaged Sweeper
  • 11611 Views
  • 5 replies
  • 0 kudos