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Webserver Error

Hello Community!My web interface is not loading correctly. The helpdesk is functioning since emails are being received and tickets are being created, but we cannot open the dashboard page.I noticed backups of the SQL databases were failing, so I chec...

Resolved! Move Scanning Targets to secondary Scan Server?

Good morning! I just finished setting up a secondary scan server in my environment, and am looking at moving scanning targets over to it.  Sadly, we have around 300 different scanning targets, so recreating half of them in the new server's tab would ...

Linux/Unix servers missing information

Hello!I've encountered an issue with Linux and Unix servers where no information is being retrieved, such as OS, manufacturer, MAC address, or model, despite the SSH credentials being correct and not give any SSH error. Could you suggest any solution...

Resolved! Windows OS Build not reporting correctly

Hi All,  All our windows servers are reporting the wrong OS build numbers. They are all reporting "10.0.17763S.6292" instead of 10.0.17763.62903 which is what the servers are actually reporting. Has anyone had this issue before, what is the fix? Than...

KirkupS by • Engaged Sweeper
  • 1966 Views
  • 4 replies
  • 0 kudos

Ubuntu - Risk Insights

Just started looking at Risk Insights to see if it can replace other products, realizing Ubuntu security patches are not discovered correctly.For example, risk insights is listing this vulnerability as active:https://ubuntu.com/security/CVE-2023-4703...

LukeN by • Engaged Sweeper II
  • 459 Views
  • 1 replies
  • 0 kudos

LsAgent Reliability Problems

If you run the report "LsAgent: Not seen in the last 7 days", and then the "Ping Assets" action, do you find any computers online? If the agent is working correctly, you shouldn't. But I have on multiple occasions.I've encountered two different pro...

marck1024 by • Engaged Sweeper III
  • 7422 Views
  • 9 replies
  • 2 kudos

Deployment not working and deployment log empty

We are using on-premise Lanweeper in our domain. After upgrading to version 11.4.1.2, deployment is not working, but there was no issue before the upgrade. After deployment, the deployment tab is not added to the asset, and there is no record in the ...

Targholi by • Engaged Sweeper
  • 912 Views
  • 4 replies
  • 0 kudos