‎05-09-2023 02:15 PM - last edited on ‎04-02-2024 10:21 AM by Mercedes_O
I have a Linux server (RHEL 7.9) that will not scan. I checked the settings for it, for Lansweeper to pick it up and similar servers don't have a problem. I click on rescan asset and it doesn't do anything. Eventually it start scanning on it's own but stops and keeps the last scan as April. Again other servers, Linux and Windows, don't have a problem. Are there log files I should be checking? What am I missing?
‎05-11-2023 09:38 PM
@bellk9, you can check if the concerned server is meeting the Linux scanning requirements as listed here.
Linux and Unix scanning requirements
If everything checks out, best to contact our support team.
‎05-10-2023 05:46 AM
You have to see error.log and if it doesn't help then you can create support case. Support give you instructions and keys to expand error log details for Linux Scan.
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