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Resolved! Scan Error with LsAgent

HelloWe are in a mixed environment client with and without LsAgent since some users not in the office and are Cloud only laptops.But still we get scanning errors when the user is in the office.This asset is excluded from agentless scanning (LsAgent o...

nieboerb by Engaged Sweeper
  • 3134 Views
  • 1 replies
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File scan problem

Good day.I started scanning the file in the following directories%programfiles%\Microsoft Office\root\Office16\WINWORD.EXEGot the required results by clicking the Report buttonEverything is fine hereThen I started scanning the file in the following d...

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Resolved! Helpdesk system issues

Attempting to create a new ticket - receive the below: The INSERT statement conflicted with the FOREIGN KEY constraint "FK_htblticketcustomfield_htblticket". The conflict occurred in database "lansweeperdb", table "dbo.htblticket", column 'ticketid'....

GPZachJ by Engaged Sweeper II
  • 1504 Views
  • 1 replies
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Resolved! impossible to check for updates

I only got this messages:https://func-weu-installation-tst-01.azurewebsites.net/api/VersionCheck?s=12.4.1.2&ws=12.4.1.2429.0 TooManyRequests

myssv by Engaged Sweeper II
  • 1338 Views
  • 1 replies
  • 0 kudos

Error scanning device using SNMP protocol

Hello,I would like help scanning the switch using the SNMP protocol.I followed the documentation from this linkhttps://community.lansweeper.com/t5/troubleshooting-scanning-issues/troubleshoot-snmp-scanning-issues/ta-p/64471 However, Lansweeper Device...

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CPU & memory info in Inventory (cloud)

Would it be possible to add CPU and memory (RAM) columns to the "Inventory"?I’d like to have a simple overview of the basic hardware parameters.Alternatively, is there another place where I can generate such a report, apart from the Inventory section...

adminko by Engaged Sweeper
  • 860 Views
  • 1 replies
  • 0 kudos