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Lindner
Engaged Sweeper III
Hello,
we have installed version 6 of lansweeper.
In the location view there is shown the user name two times under the computername.
What is it?

Andreas
1 ACCEPTED SOLUTION
Susan_A
Lansweeper Alumni
FYI for everyone: this was a bug that occurred when the same user had multiple relations with the same computer. Development created a bug fix so that unique users are only displayed once. For those of you that haven't already, it is recommended that you update to the latest Lansweeper release by following these instructions.

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3 REPLIES 3
Susan_A
Lansweeper Alumni
FYI for everyone: this was a bug that occurred when the same user had multiple relations with the same computer. Development created a bug fix so that unique users are only displayed once. For those of you that haven't already, it is recommended that you update to the latest Lansweeper release by following these instructions.
Lindner
Engaged Sweeper III
Hello,
we already have the latest version.
I will write an email...

Susan_A
Lansweeper Alumni
I am unable to reproduce this behavior. For me, the username is displayed once. If you haven't already, could you update to the latest 6.0 release (6.0.0.19) by following these instructions and see if the issue persists. If it does, please contact support@lansweeper.com and provide:
  • Program Files (x86)\Lansweeper\Service\Errorlog.txt, as present on your Lansweeper server.
  • Screenshots of the problem, without blanking anything out.