AV detection Lansweeper cloud
My Lansweeper cloud dashboard shows 1200 systems with no AV.... really?It does not detect all others. where is this in the cloud ?
Forum Posts
Resolved! Scanning Credentials & Protected Users
I have a domain account for scanning Active Directory domain computers in Lansweeper for the Global Windows account. Because this requires local admin privileges, I've put this account in the "protected users" group in Active Directory for additiona...
Resolved! LsAgent documentation and best practices
Hello everyone, I have read through the available KB articles for LsAgent and installed it on my testing machine in order to get a feel for it. My goal is to present my findings to my customer who is currently scanning agentless through Active Scann...
Missing update information
We use Lansweeper reporting and dashboards on-premise most for the update information that can easily be retrieved using remote scan. IT Admins have build custom reports that they refresh when doing updates. All this information is not in the cloud. ...
Resolved! What is a recommended scan frequency?
I did a search on "scan frequency" and found some good information on how LS scans, when LS scans, and how to adjust LS scan frequency. But I do not see any "best practice" suggestions for setting scan frequency beyond the defaults of generally once ...
Cloud portal "Software" install counts includes non-active assets
When in Lansweeper Cloud and going to the Software tab and searching for a product, say.....Foxit, it returns the results of all the scanned assets, however in its "Software Installs" totals it includes non-active assets. This is a change from the lo...
Resolved! Asset with IPv4 is scanned as a new asset with IPv6
I have some laptops that somehow get readded as a new asset with a IPv6 only address. We do not use IPv6 in our network and my scanning target is IPv4.The IPv4 asset is populated with all data and correctly scanned. After some days it appears as a ne...
Trying to attach File with helpdesk API
Hello everyone.I am trying to figure out how to upload a file to the lansweeper API using XMLHttpRequest. I am unsure what I need to do but this is what I for code inside my data submitting function: var xhttp = new XMLHttpRequest(); var objFile...
