LS doesn't detect Cisco VOIP Phones

[Mister_Nobody]

LS doesn't detect Cisco VOIP Phone - show they as network device or webserver.

When I change assets type manually  LS doesn't show model.

Models 78xx, 88xx 

[Mister_Nobody · Accepted solution]

The fix has been added to version 11.1.8.0

[Mister_Nobody]

Also you can check via Device Tester.

[UsernameMissing]

did you end up getting a fix for this?
I've just become aware that all of our Cisco VOIP phones stopped scanning after we last updated LS (11.1.3.0).

We had webserver asset types excluded from scanning but since removing that exclusion our phones are scanning again but they all scan as the same name "Cisco Systems, Inc. " and no longer report any details such as hostname or serial.

I'll be trying an updated version tomorrow but i'm curious if that's even going to fix the issue as i don't see anything mentioned in the release notes.

There doesn't seem to be anyone else talking about this issue.

[Mister_Nobody]

You have to create support case!

[Mister_Nobody]

Sorry, not fully tested. Problem are present also on phone's and LS's sides.

Same behavior in NMAP

nmap -sU -p 5060 --script sip-methods PHONE_IP

PORT STATE SERVICE
5060/udp closed sip