‎11-15-2023 04:27 AM - edited ‎03-11-2024 07:10 AM
LS doesn't detect Cisco VOIP Phone - show they as network device or webserver.
When I change assets type manually LS doesn't show model.
Models 78xx, 88xx
Solved! Go to Solution.
‎03-11-2024 07:10 AM
The fix has been added to version 11.1.8.0
‎03-11-2024 07:10 AM
The fix has been added to version 11.1.8.0
‎02-12-2024 12:33 PM
Also you can check via Device Tester.
‎02-12-2024 09:33 AM
did you end up getting a fix for this?
I've just become aware that all of our Cisco VOIP phones stopped scanning after we last updated LS (11.1.3.0).
We had webserver asset types excluded from scanning but since removing that exclusion our phones are scanning again but they all scan as the same name "Cisco Systems, Inc. " and no longer report any details such as hostname or serial.
I'll be trying an updated version tomorrow but i'm curious if that's even going to fix the issue as i don't see anything mentioned in the release notes.
There doesn't seem to be anyone else talking about this issue.
‎02-12-2024 12:29 PM
You have to create support case!
‎11-15-2023 04:38 AM - edited ‎03-11-2024 07:11 AM
Sorry, not fully tested. Problem are present also on phone's and LS's sides.
Same behavior in NMAP
nmap -sU -p 5060 --script sip-methods PHONE_IP
PORT STATE SERVICE
5060/udp closed sip
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