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‎03-29-2018 12:33 PM
After installing LanSweeper on the new server, it is opening in local role as administrator + agent. But when I load the old server's data with the following steps and then open it with local admin, the Roller is deleted. Only the Ticket screen is coming up. What is the source of this problem? How can I solve it?
After login, only the following are seen;
Helpdesk - My Ticket - Knowledgebase
https://www.lansweeper.com/kb/17/move-lansweeper-to-different-server.html
I use to SQL Compact
After login, only the following are seen;
Helpdesk - My Ticket - Knowledgebase
https://www.lansweeper.com/kb/17/move-lansweeper-to-different-server.html
I use to SQL Compact
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‎03-29-2018 12:46 PM
I solved the problem as follows;
When I run the following tool, I have redefined the authorities I have logged in as the builtin admin.
Program Files / Lansweeper / Tools / resetWebUserRoles.exe
Thank you.
When I run the following tool, I have redefined the authorities I have logged in as the builtin admin.
Program Files / Lansweeper / Tools / resetWebUserRoles.exe
Thank you.
