Not able to retrieve mobile type data from API

[houseonthehill]

I have some iPads, iPhones and some other mobile devices in my Lansweeper, which I can see via the Lansweeper portal online. However, when I try to retrieve this data via the API I cannot see fields with information in it although the assetResources total is showing as 6, which to me looks like it is found them but not able to display any information for them.

My query to the API using graphql looks like this,

query getAssetResources {

  site(id: "<id>") {

    assetResources(

      assetPagination: {

        cursor: "<cursor>"

        limit: 50

        page: NEXT

      }

      fields: [

        "assetBasicInfo.name"

        "assetBasicInfo.ipAddress"

        "assetBasicInfo.domain"

        "assetBasicInfo.userName"

        "assetCustom.contact"

        "assetCustom.department"

        "assetCustom.deviceVersion"

        "assetBasicInfo.type"

        "assetCustom.model"

        "assetCustom.purchaseDate"

        "assetCustom.manufacturer"

        "assetCustom.softwareVersion"

        "operatingSystem.caption"

        "assetBasicInfo.lastSeen"

        "assetCustom.stateName"

        "assetCustom.warrantyDate"

        "assetCustom.serialNumber"

        "assetCustom.sku"

        "systemProducts.uuid"

        "assetCustom.department"

        "computerSystems.systemType"

        "operatingSystem.registeredUser"

        "operatingSystem.annotatedAssetId"

        "mobileDeviceManagement.model"

        "mobileDeviceManagement.manufacturer"

        "mobileDeviceManagement.userDisplayName"

        "mobileDeviceManagement.userId"

        "mobileDeviceManagement.deviceName"

        "mobileDeviceManagement.operatingSystem"

        "mobileDeviceManagement.osVersion"

      ]

      filters: {

        conjunction: AND

        conditions: [

          { operator: LIKE, path: "assetBasicInfo.type", value: "iphone" }

        ]

      }

    ) {

      total

      pagination {

        limit

        current

        next

        page

      }

      items

    }

  }

}

The returned result is,

{

    "data": {

        "site": {

            "assetResources": {

                "total": 6,

                "pagination": {

                    "limit": 50,

                    "current": "<cursor>",

                    "next": "<cursor>",

                    "page": "NEXT"

                },

                "items": []

            }

        }

    }

}

Can anyone help to explain why there are no items shown despite the total showing as 6? Could there be a permissions 

[David_GF]

hi @houseonthehill, the query is correct; it should give you the details. Have you tried with another assetBasicInfo.type value, or with fewer fields?

[houseonthehill · Accepted solution]

So I had to remove the cursor from "assetPagination" and also set page to be "FIRST". I also set the type to be "iOS" and on a 2nd query I used "iPad", which returned the expected results for me in the end. Thank you for your assistance!