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GroundSweeper
Engaged Sweeper

Hi,

Is there any other ports that can be used for Helpdesk API calls other than port 81? Our organization has this requirement to use 443 for any endpoint request to avoid allowing Anonymous Authentication as a fix to HTTP 500 errors. Any suggestions?

1 REPLY 1
Obi_1_Cinobi
Lansweeper Tech Support
Lansweeper Tech Support

Hello there!

The Helpdesk API will use the port as configured for your web console. Lansweeper only requires a correct API key to process a call. More information on troubleshooting HTTP 500 errors can be found here: https://learn.microsoft.com/en-us/archive/blogs/webtopics/troubleshooting-http-500-19-errors-in-iis-...

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