→ Celebrate SysAdmin Day 2024 with Lansweeper Enter our Giveaway here

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Luis_Miguel_Gue
Engaged Sweeper II
Estimados,

Tengo un problema con el LsAgent, instala de manera normal pero no estas sincronizando y ocurre con ciertos equipos.

Pf su apoyo.

Saludos

Luis Guerra
3 REPLIES 3
Esben_D
Lansweeper Employee
Lansweeper Employee
Only other thing I can recommend is verifying you have the correct .NET version installed as mentioned here: https://www.lansweeper.com/knowledgebase/lsagent-installation-requirements/

Otherwise, its best you contact our support team.
Esben_D
Lansweeper Employee
Lansweeper Employee
You can try checking Program Files (x86)\LansweeperAgent\LsAgentlog.txt and Program Files (x86)\Lansweeper\Service\Errorlog.txt.

The errorlog should show if devices are being imported from the LsAgent cloud relay. LSAgentlog can be found on each computer that has LsAgent installed and will give feedback whether the data was sent to the cloud relay or not.
Charles.X wrote:
You can try checking Program Files (x86)\LansweeperAgent\LsAgentlog.txt and Program Files (x86)\Lansweeper\Service\Errorlog.txt.

The errorlog should show if devices are being imported from the LsAgent cloud relay. LSAgentlog can be found on each computer that has LsAgent installed and will give feedback whether the data was sent to the cloud relay or not.




*****************************************************************************
LsAgentlog.txt
2019-01-21 12:19:49,776 [1] INFO Starting Lansweeper Agent Service
2019-01-21 12:19:49,819 [6] INFO === Service started ===
2019-01-22 08:48:40,196 [1] INFO Starting Lansweeper Agent Service
2019-01-22 08:48:40,632 [6] INFO === Service started ===
******************************************************************************
Errorlog.txt, este archivo no lo encuentro en la ruta indicada.