Problemas con LsAgent

[Luis_Miguel_Gue]

Estimados,

Tengo un problema con el LsAgent, instala de manera normal pero no estas sincronizando y ocurre con ciertos equipos.

Pf su apoyo.

Saludos

Luis Guerra

[Esben_D]

Only other thing I can recommend is verifying you have the correct .NET version installed as mentioned here: https://www.lansweeper.com/knowledgebase/lsagent-installation-requirements/

Otherwise, its best you contact our support team.

[Esben_D]

You can try checking Program Files (x86)\LansweeperAgent\LsAgentlog.txt and Program Files (x86)\Lansweeper\Service\Errorlog.txt.

The errorlog should show if devices are being imported from the LsAgent cloud relay. LSAgentlog can be found on each computer that has LsAgent installed and will give feedback whether the data was sent to the cloud relay or not.

[Luis_Miguel_Gue]

Charles.X wrote:
You can try checking Program Files (x86)\LansweeperAgent\LsAgentlog.txt and Program Files (x86)\Lansweeper\Service\Errorlog.txt.

The errorlog should show if devices are being imported from the LsAgent cloud relay. LSAgentlog can be found on each computer that has LsAgent installed and will give feedback whether the data was sent to the cloud relay or not.

*****************************************************************************
LsAgentlog.txt
2019-01-21 12:19:49,776 [1] INFO Starting Lansweeper Agent Service
2019-01-21 12:19:49,819 [6] INFO === Service started ===
2019-01-22 08:48:40,196 [1] INFO Starting Lansweeper Agent Service
2019-01-22 08:48:40,632 [6] INFO === Service started ===
******************************************************************************
Errorlog.txt, este archivo no lo encuentro en la ruta indicada.