What happened to the Edit button in the Summary screen Asset Option for editing assets? I used that all the time to input property tag numbers in a custom field. Why has it been removed? Thanks
pretty much what it says on the tin. The thinking being a process like:1: HR Person logs ticket for a new user2: This ticket has an option for "Does this user require equipment bought" (Yes\No)3a: No - nothing new happens, ticket proceeds as normal3b...
so we're in the process of getting Lansweeper and the helpdesk going. One thing we'd like is for Assets to tie to users wherever possible. However the idea of doing this by hand is not appealing. Is there a way to do it to pull from a CSV or perhaps ...
Since we started using Lansweeper for our asset management & help desk a few years ago, my organization has had an ongoing problem. We are using IIS (not IIS-Express) and our own SSL certificate. We also have Integrated Windows Authentication turned ...
I’ve set up a new scan for our Office365 tenant using the newest KBs you have, and I only get an error that says: Sequence contains no elements. I’m using the certificate thumbprint method for authentication, and I can see in our Azure logs that the ...
Hi,I'm new to Lansweeper, and I need to run a command on about 500 machines.That command can be done via cmd or even better powershell.What's the best way (if there is any) to achieve this goal?Thanks
Currently when a new ticket comes in all of our help desk agents receive an email about it, great and that's exactly what we want. However, we have no way of knowing who picked up that ticket without looking at the ticket in Lansweeper.How can we mak...
Hello Everyone,for quite some time we had the issue, that no Warranty is scanned on our FUjitsu assets.However, with HP or Toshiba devices, this works flawless.I've already been through this Tutorialhttps://www.lansweeper.com/knowledgebase/scanning-w...
