Reporting Bitlocker keys for computers that are only Entra Domain Joined

[StevenReid]

Hi.

We have an environment which is fully EntraID only. no on-premises AD.

Is it possible to get the Bitlocker recovery keys for these computers and report them in Lansweeper?

I have had a look at the Computer: BitLocker recovery keys found in AD report in Lansweeper, but it is empty.

[Obi_1_Cinobi]

Hello there!

If you still need assistance with this, we suggest to raise a support case: https://www.lansweeper.com/contact/contact-support/

If you need technical support and have issues with accessing the Support Portal, please use this URL instead: https://www.lansweeper.com/contact/contact-support-case/

[rinks]

So is it possible to do this or does everyone have to submit a ticket to the support portal to find out?

[Obi_1_Cinobi]

Hello there!

Currently, Technical Support is experiencing a high workload. While the forum is monitored, responses may be slower or redirected to our ticketing system, and we can’t always provide definitive answers here immediately, depending on available expertise.

If you need confirmation sooner, the best option is to log a support case so the team can review your specific scenario. Otherwise, you’re welcome to wait and see if the original poster shares the outcome from their discussion with support once they receive an update.

We apologize for any inconvenience this has caused.

[StevenReid]

I have raised a support case.

Thank you