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hamiltoncenter
Engaged Sweeper
I'm attempting to setup round robin ticket assignment within Lansweeper, but it doesn't appear to be working. Am I missing something other than the drop down under General Settings > Auto Assign > Assign Tickets?
1 REPLY 1
Karel_DS
Champion Sweeper III
Enable auto assign has to be enabled as well for any auto assignment to work. Also note that currently round robin and load balacing will only work for E-mailed tickets and not tickets created on the website (LS 6.0).

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