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Cloud Reports user name showing as undefined

I am testing some reports on cloud version of Lansweeper. When trying to run a bitlocker audit report, on the preview the usernames are showing up but when I run the report all the users show as undefined and is blank if I export to excel, anyone kno...

dtracey by • Engaged Sweeper II
  • 1176 Views
  • 1 replies
  • 0 kudos

Scan incomplete

I have recently changed from using SNMP scanning to SSH on my linux machines. But now all my Linux machines are showing up in the error report as they areScan Incomplete SNMP was not scanned, but existing record has SNMP info.Can these errors be re...

marc_dub by • Engaged Sweeper II
  • 2330 Views
  • 1 replies
  • 2 kudos

Resolved! LS Agent group configuration

Hello, for win domain controllers we use lsagents. they kind of get into the system and register themselves in the default lsagent group. i have set up a new lsagent group. looking at the UI of the saved lsagent group there is a second tab called con...

TK_AT_HBK by • Engaged Sweeper
  • 2690 Views
  • 1 replies
  • 0 kudos

Error log message

  Hi Team,   We are getting below error from teh Lansweeper server error log, could you please advise for the same.   An error occurred while updating the entries. See the inner exception for details.at Lansweeper.EF.Toolkit.DbContextBase`1.SaveChang...

Nik14 by • Engaged Sweeper
  • 1262 Views
  • 1 replies
  • 0 kudos