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LS Cloud Application API feedback

Hi there! We'd like to hear from you about your experience in connecting to the LS Cloud API.  Please take a couple of minutes to go through this Survey! Your feedback is really valuable and will help us create new features and solve some headaches y...

HelpDesk - not sending ticket creation e-mail to end user

I've started my trial and I'm looking to implement the help desk solution, while I'm able to open up a help desk request via the portal AND sending to an assigned e-mail address, there are no notifications to either me as the sender or me as part of ...

RobDz by • Engaged Sweeper III
  • 3441 Views
  • 4 replies
  • 1 kudos

VMWare Workspace One - Not Scanning

Hi all,We're in the process of implementing VMWare Workspace One, and we're trying to get Lansweeper (v 8.0.130.38) to scan it.We've gone through the process notated here: https://www.lansweeper.com/knowledgebase/airwatch-scanning-requirements/ And t...

Edit Lansweeper E-mail Eventlog alerts

Good Afternoon,I setup my Lansweeper E-mail eventlog alerts to send us an email whenever it sees the EventID 560 in the Security Logs and that works fine but I wanted to know if I could change what information it sends us? Currently it sends all of t...

swhite by • Engaged Sweeper
  • 1957 Views
  • 1 replies
  • 1 kudos

Incorrect display of Microsoft Apps

Hi there,thats my first entry in the Lansweeper forum....I try to uninstall Microsoft Apps. At first I tried to use a powershell script (without lansweeper), which works successfully. When I display the overview of installed apps with powershell, the...

MF_1 by • Engaged Sweeper II
  • 3897 Views
  • 4 replies
  • 1 kudos

Monitor Scanning

Now that monitor scanning is a thing, it would be great if we could limit which systems have their monitors scanned. Having it as an all or nothing puts us way over our license limit which I guess is the idea so we have to buy more asset licenses.

Switch is shown as UPLINK

Hello, we have several Switches in our Network with many UPLINKS. Some switches are show only as "UPLINK" and some are shown with  the Assetname of the Uplinked Switch. What is the reason about that? sincerely Andreas Andreas

Andreas by • Engaged Sweeper
  • 1276 Views
  • 1 replies
  • 1 kudos

Service Desk integrations for Lansweeper: Use cases

What would you like to see as use case for Service Desk integration for Lansweeper Asset context in the service ticket based on the username of the reporter: when the user raises an issue type incident the service ticket gets information from Lanswee...

Gianluca_C by • Lansweeper Alumni
  • 4164 Views
  • 5 replies
  • 1 kudos

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