RSS Reader Not pulling data

[LHAdmin6]

LS Version 10.4.4.4

RSS Reader

The request was aborted: Could not create SSL/TLS secure channel.

The error may be caused by one of the following:
- No Internet access.
- Internet access through a proxy server.
- TLS 1.1 not enabled.

[Obi_1_Cinobi · Accepted solution]

Hello there!

This error can be generated when there are network connection issues but also when there is a formatting issue with the RSS feed.

We did a quick test in the latest release, and there are no issues with our RSS widgets. We used the below URL to perform the test, so perhaps you also might want to test with this URL to rule out network issues or formatting issues with your URL: http://www.lansweeper.com/blog-rss.aspx

If the above test URL works, but your original RSS feed is still erroring out, we suggest checking if the RSS feed is still valid. You can double-check the URL on this website: https://validator.w3.org/feed/

If these tips don't help, don't hesitate to reach out to support as suggested by @Mercedes_O 

[LHAdmin6 · Accepted solution]

Thanks, I'm guessing Microsoft is changing the RSS feeds. They work in my outlook but not in Lansweeper. 

None of these work for me

https://support.microsoft.com/en-us/rss-feed-picker

But these do work in Lansweeper. 

https://msrc.microsoft.com/blog/rss/

[Obi_1_Cinobi]

Hello there!

Yeah, the validation tool does not like the first URL either:

[Obi_1_Cinobi · Accepted solution]

Hello there!

This error can be generated when there are network connection issues but also when there is a formatting issue with the RSS feed.

We did a quick test in the latest release, and there are no issues with our RSS widgets. We used the below URL to perform the test, so perhaps you also might want to test with this URL to rule out network issues or formatting issues with your URL: http://www.lansweeper.com/blog-rss.aspx

If the above test URL works, but your original RSS feed is still erroring out, we suggest checking if the RSS feed is still valid. You can double-check the URL on this website: https://validator.w3.org/feed/

If these tips don't help, don't hesitate to reach out to support as suggested by @Mercedes_O 

[Mercedes_O]

Hello @LHAdmin6 please  follow this up with our support team https://www.lansweeper.com/contact-support/