Scan Intune V2 targets not showing results

[ajawad]

Hi,

I'm new to this forum and would appreciate some help, I've been working on setting up Scan Intune V2 targets and I've followed all the steps required the scanning doesn't give any results, what troubleshooting steps should I do?

Thanks

[DavidPK]

Hi, great question.

Check these:

• Application (client) ID and Directory (tenant) ID match exactly between Azure and Lansweeper.
• Authentication type (Certificate or Client Secret) matches your credential entry.
• If using a certificate, verify the thumbprint exists both in Microsoft Azure and in the scanning server’s certificate store.

Also, make sure the scanning server can reach the required Microsoft endpoints:

• https://graph.microsoft.com
• https://login.microsoftonline.com

If credentials and permissions look correct and the scan still produces no results,
use the GatherLogs tool and open a case via the Lansweeper Support Portal .
Include:

• A screenshot of your Intune V2 scanning target.
• A screenshot of Graph API permissions.
• GatherLogs.zip from your scanning server.