Search by ticket number

[Techno]

HI!

i don't seem to be able to search ticket by their ticket number. Even if i know the ticket number and search it, i got no results (nothing to display). Could you tell me if it's possible to search by ticket number and if so, how to do it?


Bests,

[chogan201]

Use the little Go to Ticket button that is just to the right of New Ticket button.

[Techno]

Chris H wrote:
Use the little Go to Ticket button that is just to the right of New Ticket button.

Thank you very much, i didn't know this button even exist:)

[brandon_jones]

Not sure then. You may be better of putting in a ticket with Lansweeper support.

[Techno]

Brandon wrote:
Not sure then. You may be better of putting in a ticket with Lansweeper support.

Thank you Brandon

[brandon_jones]

Try searching for # then the ticket number. This is what I use and it works with no issue.

[Techno]

Brandon wrote:
Try searching for # then the ticket number. This is what I use and it works with no issue.

Thank you, but i still got the same error (nothing to display)