05-03-2023 02:22 PM
Hi, We recently installed Lansweeper to get OT information so the cloud works well for that, however I need to see switch ports/vlan and struggling to find how to do that. Is it possible in the cloud to see Switch Detailed Information and if I have to use the classic view can I have both working seemless
06-20-2023 10:55 AM
Hi there,
For the data to be viewed in your Cloud site, Lansweeper Cloud needs to be synced with an on-premise scanning service or an on-premise installation. How to link both is found here:
https://community.lansweeper.com/t5/cloud/linking-with-cloud/ta-p/64514
When a switch is correctly scanned, the VLANs and interfaces should show on the asset summary page. To set up for a successful scan or your network device, check here:
https://community.lansweeper.com/t5/scanning-your-network/how-to-scan-a-network-device/ta-p/64379
All the information Lansweeper retrieves from switches is listed here:
https://www.lansweeper.com/asset/switch/
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