Hello has anyone experienced issues creating tickets or modifying tickets using the API since upgrading to the latest version 8? (8.0.130.17)was working fine before we upgraded but no longer on the new version....
As many companies, we are WFH 100% of the time so we are relying almost entirely on the LSAgent to scan systems. I have discovered that when I re-image a system, rename detection is not picking up the change instead creating a new asset. Is this a ...
We will be moving from Trackit to Lansweeper helpdesk. When we import the tickets from Trackit, will the fields that are not in Lansweeper be created? Some of the users that are in Trackit are no longer working here. How will Lansweeper handle these...
We are currently using BMC Trackit for our helpdesk andare looking at switching to Lansweeper. In Trackit we have certain types of tickets that must be approved. One is Installi ng new software as well as updating existing software. When a ticket th...
https://betanews.com/2020/06/06/free-up-disk-space-windows-10-may-2020-update/How we can remotely/centrally initiate a disk cleanup/remove files for all system to reclaim the disk space for updated window 10 after updated version 2004? Harddisk that...
Hi all,Just started at a new company and have been tasked with managing our Microsoft PKI. (cert services) How can I leverage Lansweeper to find all servers in our domain, that have the Certificate Services role installed?Appreciate any/all assista...
Dear Forums,I am currently trying to search and find a specific file under a specific folder.I have created a search query under Scanning - Data Selection - File and Registry Scanning that should look under the Appdata folder. I am currently trying t...
Is there no way to call useful info such as ticket creation date, priority, description, asset, etc. in outgoing email templates? I can't seem to find any info on this that isn't at least 2 1/2 years old.
