Software License Tracking issue

[vasyciuban]

I have a problem, I would like to start using Lansweeper's Software License Tracking module, only I ran into a problem.

E.g. I have a contract with Autodesk where I purchased 169 Architecture Engineering & Construction Collection licenses. Each license gives access to approximately 30 or more software (e.g. Revit 2020, Revit 2021, Revit 2022, Revit 2023, Autocad all versions etc.) Obviously all the software with all versions has been installed on our computers.

When I go to do the Software License Compliance report it turns out that I should have 597 Licenses instead of 169. The system counts each software as if it were a license but in reality it should be in the collection.
How can I do?

Please let me know.

Thanks

Vasile

[Obi_1_Cinobi]

Hello there!

If you still require assistance with this, we would recommend reaching out to technical support: https://www.lansweeper.com/contact/contact-support/